The Waukegan Public Library complies with the Americans with Disabilities Act (ADA). Patrons needing an accommodation for a disability are asked to contact the Library at (847) 623-2041 at least 48 hours in advance of the program or visit.

Main Library Facility

Handicapped parking

Three handicapped parking spaces for properly identified vehicles are located around the library. The spaces are located:

  • the space closest to the main entrance on Clayton Street
  • the space closest to the main entrance on County Street
  • the space closest to the handicapped ramp at the rear of the building in the staff lot


The main entrance of the building brings you into the first floor which has Customer Service, Reference, adult study rooms, main floor Classroom AB, a computer lab, and offices for Education & Literacy Services.

The elevator with the blue door near the main entrance will take you to the lower level where the Ray Bradbury Room, the Children’s Department, the Early Learning Center (ELC), the Literacy Suite, and the Children’s Literacy Classroom are located.

Administration, additional offices, and the Board Room are located on the second floor and are accessible to patrons. If you are arriving at the Library for a meeting with staff in Library Administration, please stop by the Customer Service desk, and a staff member will escort you upstairs.


Accessible restrooms are available on the main floor and lower level of the building.

Services and Materials

Home Delivery Service

If you are a Waukegan resident who is homebound, temporarily or long term, you are eligible to receive free library delivery service. This service is administered by the Home Delivery Coordinator, with delivery provided by dedicated volunteers. For more details visit our home delivery services page or call (847) 623-2041, ext 228.

Illinois Relay Service

Patrons with hearing or speech disabilities can use a text telephone to call a Communications Assistant at 1-800-526-0844. The Communications Assistant will then call the library at (847) 623-2041 and relay the conversations. More information is available about this free service at

Voices of Vision Talking Book Center

This service offers talking books for individuals with physical disabilities. If you are unable to read or use standard printed materials because of a physical limitation that prevents holding a book, turning pages, or seeing printed words, you may be eligible to borrow recorded books, listening devices, and accessories through this free service. Service is offered through a regional center located at the DuPage Library System. More information is available about this free service at

Audiobooks & eAudiobooks

Fiction and nonfiction recorded books are available for loan. The Library also has a collection of digital audiobooks, which can be downloaded via RB Digital via this link: Please note that due to an issue with software, patrons must first register their account at a computer in the Library. Once this registration has been made, patrons may access materials anywhere in the world.

Descriptive Video Recordings

Descriptive videos are available at the Waukegan Public Library. These videos of popular movies are adapted for the visually impaired. The video contains narrated descriptions to go along with the dialog and sound effects. A listing of these titles can be found in the library’s catalog under the subject search: video recordings for people with visual disabilities. Additional titles are available from the Voices of Vision Talking Book Center.

Large Print Books

Large print books are available for patrons to borrow.

Assistive Technology Devices

Microfilm Reader

The microfilm reader has enlargement capabilities for the microfilm being viewed.


Responding to patron requests, the library acquired JAWS Screen Reading Software for the blind and visually impaired. JAWS reads aloud whatever appears on a PC screen, enabling those with vision loss to perform the same functions on a computer as a sighted person, from reading email to surfing the Net.

Patrons may reserve a two-hour time slot to use JAWS on the PC in the Kevin Gorter Tutoring Room on the library’s lower level. Currently the library does not offer JAWS training, so the software is only intended for use by those already familiar with it.