Main LibraryDSC_1313

The Main Library is located at the corner of County and Clayton Streets in downtown Waukegan. It’s home to our full collection and all educational services, as well as our award-winning Early Learning Center, located in the Children’s Department on the lower level.
128 North County Street Waukegan, IL 60085
(847) 623-2041


Hinkston Park Branch

The Hinkston Park Branch is located in the Waukegan Park District’s Fieldhouse. It houses a selection of books and audiovisual materials. You can also pick up a reserved item at the Branch.
800 North Baldwin Waukegan, IL 60085
(847) 263-8077


Customer Service
(847) 623-2041

Customer Service can answer questions about your library account, checking out and renewing library materials and will connect you to the department manager who can help answer your question.

Reference Desk
(847) 623-2041 ext. 238

Reference staff will answer research questions, book study rooms, take registration for adult and young adult programs, and make recommendations for materials. You may email your request to our Reference Department by clicking here.

Children’s Department
(847) 623-2041 ext. 280

The Children’s Department handles all children’s research questions (up to 8th grade), takes registration for children’s programming, handles inquiries about the Early Learning Center, and more.

Educational Services

The Educational Services department manages the Library’s classes, including Adult Literacy, Families Learning Together, Conversational ESL, Health Awareness, Job Readiness, and more.

For general inquiries, please contact Gale Graves, Educational Services and Grants Manager: (847) 623-2041 ext. 223   |   email

To learn about Adult Tutoring programs (for students and prospective tutors), please contact Josh Anderson, Adult Literacy Coordinator: (847) 623-2041 ext. 225   |   email

To learn about our Digital Literacy programs, such as our computer classes, please contact Kim Lunt, Digital Literacy Coordinator: (847) 623-2041 ext. 251   |   email

To learn about our Spanish-language GED program, please contact Luz Santiago, ELL Coordinator: (847) 623-2041 ext. 223   |   email

Waukegan Public Library Leadership Team

Alphabetical by last name; click name to email.

Richard Lee, Executive Director

Heidi Smith, Assistant Director


Amanda Civitello, Marketing and Communications Manager
Contact Amanda for all media inquiries and questions regarding exhibits, special events, and programming. Presenters, please send all programming proposals via email.

Alicia M. Garcia, Development Manager
Contact Alicia to learn more about ways to support the Waukegan Public Library Foundation. 

Gale Graves, Education Services and Grants Manager

Debra Jordan, Human Resources Manager

Fran Juergensmeyer, Collection Manager
If you would like to suggest a purchase for the collection, please use this form.

Betsy Jung, Controller
Please direct any questions about Library Administration to Heidi Smith, Assistant Director.

Marilyn McClelland, Branch and Bookmobile Manager

Chuck Rizzio, Building Engineer
Please direct any questions about Library facilities to Heidi Smith, Assistant Director.

Kyle Shaub, IT & Digital Services Manager
Contact Kyle for assistance with online services.

Patrick Toto, Children’s Department and Inventory Manager

Janet Wigodner, Reference and Customer Service Manager


Please see our Employment page for information about open positions.