Employment

WAUKEGAN PUBLIC LIBRARY

Job Posting

JOB TITLE: Marketing and Communications Manager

JOB STATUS:  Exempt, Full Time – 37.5 hours per week

DEPARTMENT:  Administration Department

SALARY:  $54,000

 

Objective:

The Marketing and Communications Manager is responsible for library communication strategies as well as coordinating community-wide events and exhibits. Communications are focused on social media, press releases, and partnerships, internal and external stakeholders.

Duties:

  • Oversee, develop, implement and evaluate the public relations and marketing strategy to promote the goals of the Library; manage the Library’s brand
  • Oversee graphic artist to create promotional materials that maintain consistency of brand
  • Supervise department employees
  • Establish measurements as they relate to the impact of promotional efforts
  • Maintain communication with local, state and national media outlets
  • Compose or contract articles for national publications that position the library as a model for best practices
  • Research and evaluate nationwide best practices in marketing, exhibits and events
  • Coordinate WPL’s social media presence
  • Maintain website content
  • Coordinate, plan and execute programs, including exhibits, performances and signature events
  • As a member of the Leadership Team, assist in the creation, promotion and evaluation of projects, services and programs
  • Establish and maintain appropriate contacts in local organizations and agencies to market and raise awareness of the Library and its resources, programs and services
  • Other duties as assigned

Skills:

  • Ability to communicate and motivate others
  • Ability to build and inspire an effective staff by helping them to work towards a common goal of supporting the vision and mission of the Library
  • Ability to be resilient and respond appropriately in difficult situations
  • Ability to be open to change and be influential in communications of the change to the staff
  • Ability to identify, analyze and resolve problems, generate and evaluate alternative solutions and make recommendations
  • Ability to anticipate and meet the needs of internal and external customers of the Library
  • Ability to accept responsibility for mistakes and complies with established policies, processes and procedures
  • Ability to make well informed effective and timely decisions even when the solution results in unpleasant consequences. Perceives the impact and implications of the decisions
  • Ability to select and manage staff based upon library goals, budgetary considerations and staff needs
  • Familiarity with Microsoft Office and Google Drive
  • Ability to take timely action to address performance issues
  • Ability to foster an inclusive workplace where diversity is valued and differences are accepted to achieve the mission of the Library
  • Ability to manage and resolve conflict in a constructive manner
  • Ability to collaborate across departmental boundaries to build strategic relations to achieve common goals
  • Excellent communication, editing and proofreading abilities
  • Experience in planning and coordinating special events
  • Able to write Request For Procurement (RFP); skilled in managing work of contractors

Minimum Qualifications:

  • Bachelor’s degree and five to seven years work experience in Marketing, Public Relations or related field
  • Superior communication skills, including public speaking and writing, editing, and proofreading skills
  • Spanish skills a plus
  • Graphic design background a plus
  • Familiarity with Word Press and e-mail marketing software

Physical Demands:

Able to be on your feet and moving around for hours at a time

Working Conditions:

  • Work in an office setting
  • Work daytime, evening and weekend hours, as needed
  • Able to travel offsite to an event

If you are interested in this position, please send your resume to Debra D. Jordan, HR Manager debrajordan@waukeganpl.info.

 

 

 

 

 

Looking for a new job and planning to work on your resume? JobNow can help! With JobNow, you’ll be able to access help from live, online coaches, as well as interview tips and career resources. All you need is your library card! Create an account and then download the app for assistance on the go.