Employment

Inventory Clerk

Full Time or Part Time: Part Time
Hours: 16 hours per week including mornings, afternoons, evenings, and weekends
Salary: $11.00 per hour
Employer:  Waukegan Public Library

Job Description

We are looking for an individual who works to ensure the accurate shelf status of library materials in a timely manner. With a great positive attitude, good organization skill, detail-oriented and good team player.  Must be able to work daytime, evening, and weekend hours. The candidate will also need to be able to have initiative, good judgment and be able to work with little or no supervision.  Need to have the ability to transport/move loaded book cart (up to 100 lbs.) and occasionally lift up to 35 pounds. Also needs to be able to shelve items to a 6 feet high shelves and require the full range of body motion, including standing, sitting, bending, stooping, reaching and walking for extended period of time.

Responsibilities:

  • Check-in library materials, check their content and physical condition
  • Emptying book drops and sorter bins
  • Shelving, Filling, strengthen, shifting items in a correct manner
  • Keeps materials in proper alphabetical or numerical order and neatly arranged.
  • Work independently.
  • Directs patrons to appropriate departments.
  • Shelf read the materials
  • Assist with weeding the collection
  • Gather daily holds and assist with other material searches.
  • Perform other duties as assigned.

Qualifications:

  • Establish and maintain good working relationships with staff and public.
  • Able to communicate effectively both orally and in writing
  • Able to bend, stoop, lift, carry and walk for an extended periods of time
  • Able to follow written and oral instructions.
  • Able to prioritize duties and work independently.
  • Able to put materials in alphabetical and numerical order
  • Able to complete assigned tasks with little or no supervision
  • Attention to detail

Education / experience:

  • High School diploma
  • Library experience a plus
  • Bilingual Spanish reading/writing/speaking a plus

To apply, please send cover letter and resume to Debra Jordan, Human Resources manager, at jobs@waukeganpl.info.


Customer Service Clerk I

Department:  Customer Service
Full time or part time:  Part Time
Hours:  16 hours per week including evenings and weekends
Salary: $13.50 an hour depending on qualifications and experience
Employer:    Waukegan Public Library

Job Description

We are looking for a customer-focused and enthusiastic individual with excellent interpersonal skills and positive attitude who can master a variety of tasks in a busy environment.  Need to be flexible in scheduling to fill in for days, evening, and weekends as needed.  The candidate will also need to be able to exercise initiative, good judgment, work independently and be a strong team player.

Responsibilities

  • Create, maintain and update records in Sierra
  • Consistently apply appropriate library policies and procedures
  • Assist with assuring staff and patrons a clean, positive and safe environment
  • Assist patrons in use of self-service circulation equipment
  • Assist patrons with library accounts issues (fines, damaged materials, etc.) referring them to the Manager or Assistant Manager of Customer Services if necessary
  • Effectively and efficiently assists patrons with computer, photocopier, fax and scanner and other equipment questions
  • Competently locate items on the shelves and in sorting areas
  • Successfully answer basic library and directional questions
  • Answer the telephone within three rings and return messages and emails within 24 hours as needed
  • Consistently and effectively complete internal communications and documentation (staff meeting, email, phone, etc.)
  • Participate in outreach activities in the community
  • Serve on WPL committees and support other library initiative
  • Trigger and call to notify patron with items on hold
  • Assist in Inventory tasks and projects (shelving, shelf reading, weeding, etc.)
  • Other duties as assigned

Education / Experience

  • GED or High School diploma or equivalent
  • Experience with library system a plus
  • Bilingual Spanish reading/writing/speaking a plus