Employment

Learning Gym Pilot Contractor

Immediate part-time position available! Help Waukegan Public Library create a new learning opportunity for adults!
Join Waukegan Public Library’s Adult Literacy Tutoring Program this fall as we develop and implement our new Learning Gym program to help adults with basic Reading, Writing, and Math skills.  The schedule is flexible.  Click here to learn more about the position and about the Learning Gym.

Engagement & Events Coordinator

Full Time or Part Time: Full Time
Hours: 37.5 hours per week, including some evenings and weekends
Salary: $18.00 per hour

OVERVIEW

WPL staff members put quality in people’s lives by listening to constituents’ needs, identifying community issues, and responding with relevant solutions while responsibly managing resources.

Engagement and Event Staff are responsible for community engagement highlighting the “What’s in it for you” to all of our community members in order to bridge them to get on the path to learning and literacy, providing an overall awareness of library services and resources as well as increasing circulation and library card holders.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (other duties may be assigned.)

  • Identify, train and equip Library Promotores/Ambassadors with the knowledge to engage community members and their families to attend Literacy classes, library services, programs and events as well as provide as well as teaching them how to provide information and referral services to families who need immediate help and other services including food pantries, emergency shelters, legal and immigration, and health related assistance, among others.
  • Facilitate ongoing meetings with Library Promotores/Ambassadors to assure engagement objectives and goals are being met, and to motivate and support Promotores/Ambassadors with their volunteering efforts.
  • Develop and or enhance training manual for Promotores/Ambassadors (English and Spanish)
  • Assists in event coordination for the library under the direction of the Marketing Manager, including but not limited to The Storytelling Festival and Summer Concert Series.
  • Evaluates engagement strategy effectiveness to develop and implement improved methods
  • Develops and recommends new or revised engagement strategy goals and objectives.
  • Develop a working relationship with other service providers and social service agencies to provide accurate referrals.
  • Conducts engagement activities that inform families about the availability of programs and services offered by the Waukegan Public Library that support personal and family well-being as well as educational support.
  • Provide demographic data/contact info to Education Department of potential program/class participants
  • Attend general and program staff meetings.
  • Chair internal engagement committees and coordinate outreach efforts between departments

EDUCATION and EXPERIENCE

Associates Degree, Bachelor’s Degree, or equivalent work experience in a non-profit, education, or library environment

Outreach and Engagement experience, preferably 2-3 years

Marketing/ Event planning background a plus

SKILLS

  • Pleasant personality, able to work with a diverse public and staff
  • Passion for community; to make an impact in the lives of others
  • Ability to lead a team of peers towards completion of a project
  • Ability to multi-task several projects at once
  • Excellent ability to build relationships internally and externally
  • Able to work efficiently and independently and complete assignments with limited supervision
  • Familiar with computer productivity software, e-mail and timesheets.
  • Strong Excel or Google Docs for data tracking
  • Sound critical thinking skills
  • Conversational Spanish speaking abilities required; ability to read and write a plus.
  • Able to work with a diverse community
  • Work daytime, evening and weekend hours
  • Able to travel offsite to an event
Application Deadline: Open until filled
Application Contact: Debra Jordan
Apply To: 

Waukegan Public Library

128 N County St

Waukegan , IL 60085

Looking for a job? Check out our job search resources here.

Reference Librarian/Bilingual Spanish

Full Time or Part Time: Full Time
Hours: 37.5 hours per week, including evenings and weekends
Salary: $45-50,000

LIBRARY SERVICES DEPARTMENT

Welcome patrons to the Library; serve as first contact and service point in person and on the phone
Create new records in Sierra, enter patron information and issue library cards
Successfully answer basic library services and directional questions, referring patrons to appropriate area
Assist patrons in use of self-service circulation equipment
Effectively and efficiently assists patrons with computer, photocopier, and other equipment questions
Competently construct a complete search of the library catalog
Efficiently locate items on the shelves and in sorting areas
Answer the telephone within three rings as needed and return or refer messages and emails within 24 hours
Engage in PR to the public and marketing from the public

Other duties as assigned

REFERENCE TEAM

Staff the busy reference desk, addressing reference questions using on-line and print resources; answer detailed questions; follow-up in person or by phone or email within 24 hours
Be familiar with popular materials to provide readers advisory services for teens and adults
Search for and retrieve materials for patrons using catalog, LINKIN and ILL as needed
Assist patrons with mobile devices and promote use of digital resources including ebooks and eaudiobooks; develop and maintain guides for digital resource use
Effectively provide online reference service as needed
Merchandise collection through use of displays, pathfinders, website updates and social media
Provide computer help for patrons, addressing a variety of internet, email and Microsoft Office questions. Also assist patrons to use printer, copier, scanner and fax machine.
Refer patrons to library programs and services; be a vital part of the library’s community outreach.
Track and compile patron interactions with statistics
Issue library cards and give brief welcome tour
Be an effective discussion, class and group tour leader
Review materials to be weeded based on use
Make material recommendations to selector
May take photos, videos and contribute to WPL’s website, blogs, Facebook, and other social media as assigned

Other duties as assigned

EDUCATION and EXPERIENCE

B.A., M.L.S.
2 years of experience in reference

SKILLS

Pleasant personality, able to work with a diverse public and staff
Excellent listening and telephone skills
Able to work efficiently and independently and complete assignments with limited supervision
Able to accurately handle and account for money
Familiar with computer productivity software, word processing, spreadsheets, e-mail and timesheets
Sound decision maker, able to respond appropriately in interpreting and applying policy
Able to accurately complete detailed tasks consistently
Able to accurately type and/or put items in order, alphabetically and numerically

Fluent in English, oral and written; bilingual (Spanish) speaking skills strongly preferred

Experience or interest in working with high school students preferred

Application Deadline: Open until filled
Application Contact: Debra Jordan
Apply To: 

Waukegan Public Library

128 N County St

Waukegan , IL 60085

Looking for a job? Check out our job search resources here.