Employment

JOB TITLE: Reference Librarian
JOB STATUS:  Non-exempt, 37.5 hours per week
DEPARTMENT:  Reference Department
PAY:  $21.00 to $24.00 per hour

Overview: 

Responsible for identifying and interpreting user needs; providing reference, readers’ advisory, computer, database and referral services to high school students and adults, and assisting patrons in material selection. The position also provides special services in program and/or display planning, multicultural services, local history, literacy and/or literary arts.

Duties:

  • Provide excellent customer service
  • Serve as an advocate for the Llibrary in the community
  • Consistently apply appropriate Library policies and procedures
  • Consistently and effectively complete internal communications and documentation (staff meetings, email, timesheets, phone, etc.)
  • Participate in outreach activities in the community
  • Serve on WPL committees and support other Library initiatives
  • Answer basic Library services and directional questions, referring patrons to appropriate area
  • Assist patrons in use of self-service circulation equipment
  • Effectively and efficiently assists patrons with computer, photocopier, and other equipment questions
  • Construct a complete search of the Library catalog
  • Locate items on the shelves and in sorting areas
  • Serve as an advocate for the Library in the community
  • Answer basic reference questions at the Reference Desk
  • Manage Reference Desk work-flow, assessing when more help or follow-up is required
  • Familiar with popular materials for reader’s advisory services to teens and adults
  • Familiar with Library’s databases and informational websites
  • Track and compile patron interactions with statistics
  • Maintain displays
  • Issue Library cards and give brief welcome tour
  • Serve as an effective discussion, class and group tour leader
  • Review materials to be weeded based on use
  • Make material recommendations to selector
  • Provide online reference service as assigned
  • May take photos, videos and contribute to WPL’s website, blogs, Facebook, and other social media as assigned
  • Staff self-service circulation area as needed Check out materials using an automated circulation system when necessary
  • Create new records in Sierra, enter patron information and issue Library cards
  • Promote Library account services
  • Assist patrons with Library account issues (fines, damaged materials, etc.) referring them to the Customer Service Department , if necessary.
  • Retrieve special circulating materials for patrons
  • Track statistics as requested
  • Ability to deal with difficult situations in a calm manner
  • Ability to handle multiple tasks at one time
  • Ability to make decisions under pressure from patrons
  • Perform other duties as assigned

Skills

  • Ability to work with a diverse staff and community
  • Excellent listening and telephone skills
  • Ability to work efficiently and independently and complete assignments with limited supervision
  • Ability to accurately handle and account for money
  • Knowledge of Microsoft Office 365 products Sound decision maker
  • Ability to respond appropriately in interpreting and applying policy
  • Ability to accurately type and/or put items in order, alphabetically and numerically
  • Fluent in English, oral and written; fluent in Spanish a plus is desirable
  • Knowledge of using Sierra

Minimal Qualifications:

Education and Experience:

  • MLIS Required
  • Minimum two (2) years of experience in a Library

Working Conditions

  • Work in an office setting
  • Work daytime, evening and weekend hours
  • Ability to travel offsite to an event

Send resumes to:
Debra D. Jordan, HR Manager
debrajordan@waukeganpl.info
847-775-2555


Job Title: Census Engagement Specialist
Job Status:  Non-exempt, 24 hours per week
Department:  Administration Department
Pay:  $19.25 per hour

Overview: 

The US conducts a census of the population to count how many people reside in the United States every ten years. The Waukegan Public Library is the recipient of a RAILS 2020 Census grant that aims to reach out to the Waukegan community to educate residents about the importance of the Census and promote the library as a safe place to engage in the Census.

This six month minimum, part-time, non-renewable position is responsible for representing the library and work with community partners and local government to create, disseminate, educate, and promote the Census and library services to Waukegan residents, and more specifically the African American community. The Census Engagement Specialist will work on building trust within the community, facilitate stronger partnerships, and be an enthusiastic promoter of the community’s civic engagement and library programs. This position reports directly to the Executive Director of WPL.

This position does not gather Census data from residents.

Duties:

  • Work directly for the direction Executive Director, and with CES coworker, to administer the grant and work produced as required by the grant guidelines
  • Work directly with City of Waukegan staff in Census outreach activities
  • Participate in outreach and engagement activities in the community representing the library
  • Work with local organizations serving the African American community, including all age group, to promote census response
  • Partner with current CES to develop and present library programs to the community, in and out of the library
  • Serve on WPL committees and support other library initiatives
  • Collaborate with Library Marketing and Communication staff to create and produce high quality education and marketing pieces about the census for the community
  • Controls expenditures in accordance with budget allocations based on available grant funds for program
  • May prepare required grant reports, program evaluation, and other information as needed
  • Communicates regularly with library personnel, city partners, and community leaders
  • Develop a working relationship with other service providers and social service agencies to provide accurate referrals
  • Performs other duties as assigned

Skills

  • Able to work with a diverse community and be responsive to their needs
  • Able to handle multiple tasks at one time
  • Ability to multi-task several projects at once
  • Excellent communication and/or public speaking skills
  • Ability to build relationships with the public and other agencies
  • Able to work efficiently and independently and complete assignments with limited supervision
  • Proficient in Microsoft office suite programs
  • Strong Excel or Google Docs for data tracking
  • Sound critical thinking skills
  • Additional language skills a plus, but not required

Minimum Qualifications

  • Bachelor’s Degree, acquired or near completion
  • Two years of post-High School work experience or equivalent work experience in a non-profit, education, community environment
  • Outreach and Engagement experience, preferably 2-3 years, highly desirable
  • Must have a valid driver’s license and reliable transportation to travel to program sites
  • Able to work February 1, 2020 – August 31, 2020, minimum 24 hours/week

Working Conditions

  • Work in an office setting
  • Work daytime, evening, and weekend hours
  • Able to travel offsite to an event

Send resumes to:

Debra D. Jordan, HR Manager

debrajordan@waukeganpl.info

847-775-2555


Children’s Reference Assistant (Part Time)

Job Title: Children’s Reference Assistant
Job Classification:  Non-Exempt, Part Time
Department:  Children’s Department
Reports to: Children’s Department Manager
Wages:  $18.00/hr

Overview:

The Children’s Reference Assistant provides reference services to children birth through 8th grade and adults needing services for children.  Furthermore, they will develop and present children’s programs, participate in outreach activities, and promote the material collection as it relates to readers’ advisory and programs.

Duties:

  • Successfully answer basic library services and directional questions, referring patrons to appropriate area
  • Assist patrons in use of self-service circulation equipment
  • Effectively and efficiently assists patrons with computer, photocopier, and other equipment questions
  • Competently construct a complete search of the library catalog
  • Efficiently locate items on the shelves and in sorting areas
  • Engage in PR to the public and marketing from the public
  • Efficiently answer basic reference questions at the Children’s Reference Desk
  • Effectively construct a competent and complete search of the library catalog to meet patron’s needs
  • Familiar with library’s databases and informational websites to recommend and instruct patrons
  • Effectively plan and present programs as assigned
  • Effectively and efficiently assist patrons with computer questions
  • Familiar with trends in children’s literature for reader’s advisory and suggestions for purchase
  • Prepares error free bibliographies, pathfinders, website lists as needed
  • Checks lists of titles in library catalog
  • Maintain displays
  • Track and compile patron interactions with statistics
  • Perform other tasks as assigned

Skills:

  • Pleasant personality, able to work with a diverse public and staff
  • Excellent communication skills, written and oral
  • Spanish fluency a plus
  • Able to work efficiently and independently and complete assignments with limited supervision
  • Familiar with computer productivity software, e-mail and timesheets
  • Sound decision maker, able to respond appropriately in interpreting and applying policy
  • Familiar with internet resources and search strategies
  • Able to accurately type and/or put items in order, alphabetically and numerically

Minimal Qualifications:

Education and Experience:

  • Bachelor degree or equivalent education, experience and/or training
  • 2 years’ experience working with children
  • 1 year of library experience preferred

Working Conditions:

  • Working in an office/service desk setting
  • Work daytime, evening and weekend hours
  • Able to travel offsite to an event

Send resumes and cover letter to:

Debra D. Jordan, HR Manager
debrajordan@waukeganpl.info
847-775-2555


Inventory Clerk (Part Time)

Job Title: Inventory Clerk
Job Classification:  Non-Exempt, Part Time
Department:  Inventory
Reports to: Assistant Manager, Inventory
Wages:  $12.00/hr

Overview:

We are looking for an individual who works to ensure the accurate shelf status of library materials in a timely manner. With a great positive attitude, good organization skill, detail-oriented and good team player.  Must be able to work daytime, evening, and weekend hours. The candidate will also need to be able to have initiative, good judgment and be able to work with little or no supervision.  Need to have the ability to transport/move loaded book cart (up to 100 lbs.) and occasionally lift up to 35 pounds. Also needs to be able to shelve items to a 6 feet high shelves and require the full range of body motion, including standing, sitting, bending, stooping, reaching and walking for extended period of time.

 

Duties:

  • Check-in library materials, check their content and physical condition
  • Emptying book drops and sorter bins
  • Shelving, Filling, strengthen, shifting items in a correct manner
  • Keeps materials in proper alphabetical or numerical order and neatly arranged.
  • Work independently.
  • Directs patrons to appropriate departments.
  • Shelf read the materials
  • Assist with weeding the collection
  • Gather daily holds and assist with other material searches.
  • Able to complete assigned tasks with little or no supervision
  • Attention to detail
    • Able to communicate effectively both orally and in writing
    • Able to follow written and oral instructions
  • Establish and maintain good working relationships with staff and public
    • Able to prioritize duties and work independently.
    • Able to put materials in alphabetical and numerical order
  • Perform other duties as assigned.

Physical Requirements:

  • Able to be on your feet and moving around for four hours at a time
  • Able to deal with difficult situations in a calm manner
  • Able to reach 6 foot bookshelves, as well as floor level bookshelves
  • Able to lift up to 35 pounds
  • Able to handle books and other library materials
  • Able to move heavy book carts
  • Able to handle multiple tasks at one time

 

Minimum Qualifications:

Education:

  • High School diploma
  • Library experience a plus
  • Bilingual Spanish reading/writing/speaking a plus

Working Conditions:

This job operates in a typical library environment.  This role routinely uses standard office equipment such as telephone, computers, copiers and fax machines.