Job Title: Children’s Reference Assistant
Weekly Hours: 16 hours per week; includes weekends and evening hours
Overview:WPL staff members provide the path to support and empower learning and discovery, with particular emphasis on Kindergarten Readiness, Grade Level Reading, College and Career Awareness, and Adult Learning. The Library Services staff ensures all patron requests are satisfied with quality customer service at all times. The Children’s Reference Assistant provides reference services to children birth through 8th grade and adults needing services for children. Furthermore, they will develop and present children’s programs, participate in outreach activities, and promote the material collection as it relates to readers’ advisory and programs.
Efficiently answer basic reference questions at the Children’s Reference Desk
Effectively construct a competent and complete search of the library catalog to meet patron’s needs
Familiar with library’s databases and informational websites to recommend and instruct patrons
Effectively plan and present programs as assigned
Effectively and efficiently assist patrons with computer questions
Familiar with trends in children’s literature for reader’s advisory and suggestions for purchase
Prepares error free bibliographies, pathfinders, website lists as needed
Checks lists of titles in library catalog
Track and compile patron interactions with statistics
Other tasks as assigned
Education and Experience:
2 years’ experience working with children
Pleasant personality, able to work with a diverse public and staff
Excellent communication skills, written and oral
Spanish fluency required
Able to work efficiently and independently and complete assignments with limited supervision
Familiar with computer productivity software, e-mail and timesheets
Sound decision maker, able to respond appropriately in interpreting and applying policy
Familiar with internet resources and search strategies
Able to accurately type and/or put items in order, alphabetically and numerically
Send resume to: Waukegan Public Library
128 N. County St.
Waukegan, IL 60085
Email resume to: jobs [at] waukeganpl [dot] info No telephone calls please
Join Our Team
The Waukegan Public Library serves an ethnically and culturally diverse community of approximately 90,000. We are seeking an outgoing, service oriented staff to learn and grow in the profession, in a stimulating and challenging environment.
The Waukegan Public Library is an equal opportunity employer. No applicant for employment shall be discriminated against because of age, race, color, religion, sex, marital status, national origin, or disability.
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